Last Updated: 29 Jan 2026
1. Definitions
Agency: The company providing digital marketing and advertising services.
Client: Any individual or legal entity contracting with the Agency.
Services: Advertising campaign management, account management, page management, content support, and performance analysis.
Platforms: Including but not limited to Meta (Facebook & Instagram), Google, TikTok, and other advertising platforms.
2. Scope of Services
The Agency agrees to provide digital advertising and marketing services as agreed in writing with the Client, including but not limited to:
Creating and managing advertising campaigns.
Managing advertising accounts and pages.
Monitoring and optimizing performance.
Providing reports and consultations.
3. Client Obligations
The Client agrees to:
Provide accurate and up-to-date information.
Comply with all platform policies and applicable laws.
Refrain from using accounts for illegal, misleading, or prohibited activities.
Not bypass, manipulate, or attempt to circumvent the Agency’s systems or management.
Not create parallel campaigns, accounts, or agreements without prior written approval from the Agency.
Not contact platforms directly regarding managed accounts without notifying the Agency.
4. Agency Obligations
The Agency agrees to:
Manage campaigns professionally and ethically.
Protect Client data and maintain confidentiality.
Use reasonable efforts to improve advertising performance.
Provide reports upon request.
5. Fees and Payments
Fees shall be agreed upon in a separate agreement or proposal.
The Client must pay all fees on time.
In case of late payment, the Agency reserves the right to suspend services including take legitimate action and suspend client accounts on social media platforms.
6. Anti-Fraud and Anti-Circumvention Policy
The Client is strictly prohibited from:
Providing false or misleading information.
Creating fake, duplicate, or alternative accounts.
Using third parties to bypass the Agency.
Engaging in any activity that may harm the Agency’s reputation or accounts.
Any such actions shall be considered a material breach of this agreement.
7. Right to Suspend or Restrict Accounts
The Agency reserves the full right to:
Suspend, restrict, or disable any managed page, account, or campaign, temporarily or permanently.
Remove administrative access.
Immediately stop advertising activities.
This applies in cases of:
Violation of these Terms.
Fraud, manipulation, or attempted circumvention.
Non-payment of fees.
Any action that puts the Agency or its partners at risk.
The Agency shall not be held liable for any losses resulting from such suspension.
8. Intellectual Property
All Agency systems, tools, strategies, and methods remain the exclusive property of the Agency.
Content created and paid for by the Client shall belong to the Client after full payment.
9. Confidentiality and Data Protection
The Agency agrees to keep all Client information confidential and to use it only for service-related purposes, unless disclosure is required by law.
10. Termination
Either party may terminate this agreement with thirty (30) days written notice.
The Agency may terminate immediately in case of material breach or misconduct.
Outstanding payments remain due upon termination.
11. Limitation of Liability
The Agency does not guarantee specific results.
The Agency is not responsible for platform decisions, bans, or restrictions.
The Agency’s liability shall not exceed the total fees paid by the Client.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
13. Dispute Resolution
Any dispute shall first be resolved amicably. If no settlement is reached, disputes shall be referred to the competent courts.
14. Amendments
The Agency reserves the right to modify these Terms with prior notice to the Client.
15. Acceptance
By using the Agency’s services, the Client confirms that they have read, understood, and agreed to these Terms and Conditions.